Customer service

Refunds

If you have made a return, when we receive the goods back, we will check that the status of the returned products is adequate and we will proceed to make the appropriate refund.
This process may take a few days, due to delays that can not be avoided by banks. Since we notify you that we are going to make the refund, it may take a few days until it is reflected back in your account or card.

PayPal refunds

If you have made the payment with PayPal, the refund will be made to your PayPal account.

Refunds of orders against reimbursement

If you have placed your order against payment, get in contact with us and give us your PayPal account or bank account number to make the refund.

< Back