Customer service

Payment

You can pay for your purchase with a credit card, PayPal or cash on delivery. For now, we do not accept other means of payment such as bank transfer

Card payment problems

If you have a problem with the payment, make sure that your card is not expired, that you have a balance and that you are writing the name of the card holder correctly.
Exceptionally, you may have payment problems if you are traveling in a foreign country, for security reasons you can refuse payment to avoid the use of counterfeit cards. If the problem persists, you can select the payment with PayPal even if you do not have an account in this service. From PayPal you can also pay with a bank card.

Cash on delivery

The cash on delivery service, has a cost of 2.5 € additional on the price of your purchase.
If you select the payment on delivery, make sure you have the money in cash when the delivery person passes through your home to make the delivery. You can also pick up the package at your usual post office and pay by card.

I have other questions

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